Example: type -> 60GB USB

Olixir's warranty obligations are limited to terms set forth in this warranty statement. Olixir warrants only to the original consumer purchaser that new Olixir products will be free from defects in material and workmanship for three (3) years from date of original purchase, subject to the limitations set forth in this warranty statement.

This warranty is not applicable to: abnormal wear and tear; abuse, unreasonable use, mistreatment or neglect; damage caused during installation of the product; damage caused by drops above published distance specifications applicable to the product; damage caused by the equipment or system with which the product is used; damage caused by modification or repair not made or authorized by Olixir; product whose Olixir Serial Number has been removed or defaced; damage caused by liquids in the product case; damage to the product's interface or connectors; damage caused by use of non-Olixir packaging or non-Olixir products; damage caused by improper or improperly used packaging; products that are determined to be stolen; and damage caused by accident, misuse, abuse, use of non-Olixir approved media, exposure to media to magnetic fields, or other external environmental causes.

Excluded Products
This warranty does not apply to: (a) Olixir software products; (b) expendable components such as fuses and bulbs; (c) third party products, hardware or software, supplied with or bundled with the warranted product. Olixir makes no warranty of any kind of such software, expendable or non-Olixir products which, if included, are provided “As Is.”

Remedies
Your sole and exclusive remedy for a covered defect is repair or replacement of the defective product, at Olixir's sole option and expense, provided you return it to Olixir during the warranty period with transportation charges pre-paid. Olixir may use new or refurbished parts or products to repair or replace the defective product and shall have the right to replace a defective disk drive with a higher capacity drive. If Olixir is unable to repair or replace a defective product, your alternate exclusive remedy shall be a refund of the original purchase price less an allowance for prorated use.

THE ABOVE IS OLIXIR'S ENTIRE OBLIGATION TO YOUR UNDER THIS WARRANTY. IN NO EVENT SHALL OLIXIR BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES OR LOSSES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA, LOSS OF PROFITS, DOWNTIME, GOODWILL, DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY, OR ANY COSTS OF RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAMS OR DATA STORED OR USED WITH OLIXIR DISK DRIVES OR OLIXIR PRODUCTS CONTAINING DISK DRIVES OR ANY SOFTWARE PRODUCT DISTRIBUTED THEREWITH, EVEN IF OLIXIR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OLIXIR'S LIABILITY EXCEED THE ORIGINAL PURCHASE PRICE OF THE OLIXIR PRODUCT.

Obtaining Warranty Service
Products must be properly packaged in Olixir packaging or Olixir approved packaging to obtain warranty service. Before returning an Olixir product, please contact Olixir at 1-408-719-0595 or write to Olixir Customer Service at 370 South Abbott Ave, Milpitas, CA 95035 to obtain a Return Material Authorization (RMA) number. You may also visit our website at www.olixir.com/support for additional warranty contact information. A copy of the receipt or a bill of sale bearing the appropriate Olixir serial number and model number may be required for warranty service.

If the Olixir representative determines your product is eligible for warranty service review, you will be required to return it to Olixir, shipping prepaid, along with the RMA number. Olixir will not protect, recover, or return data during warranty service so you should duplicate all data before shipment.

If, after inspection, the product is found by Olixir to not to be covered by the warranty, it will be returned to you unrepaired through freight collect.

In the event that a replacement product of appropriate capacity and type is temporarily not in stock, Olixir will wait until an original replacement product is available for shipment. If, in Olixir's sole judgment, the delay will be more than 60 days or if the original product has been discontinued, Olixir reserves the right to return a replacement product of comparable capacity and type. Olixir will strive to minimize any unnecessary delays.

Shipping Costs

Customers within the contiguous United States:
If the product is returned within thirty (30) days after shipment by Olixir and found to be defective, Olixir will reimburse you for the cost of ground shipment to Olixir. If returned more than thirty (30) days after shipment by Olixir, Olixir will not reimburse you for the cost of shipment to Olixir. Olixir will cover the cost of shipment by ground to you of repaired or replacement products for those found to be defective under the warranty. You are responsible for purchasing insurance coverage both to and from Olixir, if desired. By written request, you may obtain more expedited delivery of replacement products and insurance on the return shipment, each at your expense.

Customers outside of the contiguous United States who purchased International Shipping Coverage:
If the product is returned within thirty (30) days after shipment by Olixir and found to be defective, Olixir will reimburse you for the cost of ground shipment to Olixir. If the product is returned more than thirty (30) days after shipment by Olixir, you are responsible for shipping costs to Olixir. Olixir will pay the cost of shipment by UPS Worldwide Expedited ground to you of repaired or replacement products for those found to be defective under the warranty. You are responsible for purchasing insurance coverage both to and from Olixir, if desired. By written request, you may obtain more expedited delivery of replacement products and insurance on the return shipment, each at your expense.

Customers outside of the contiguous United States who did NOT purchase International Shipping Coverage:
You are responsible for all shipping costs to Olixir. If the product is returned within thirty (30) days after shipment by Olixir and found to be defective under the warranty, Olixir will pay the cost of shipment by UPS Worldwide Expedited service of repaired or replacement products to the nearest major port of entry in the contiguous United States, as determined by Olixir, and you are responsible for the cost of shipment from that port to your destination. If returned more than thirty (30) days after shipment by Olixir, Olixir will not pay the cost for shipping to you of repaired or replacement products. You are responsible for purchasing insurance coverage both to and from Olixir, if desired. By written request, you may obtain expedited delivery of replacement products and insurance on the return shipment, each at your expense.

Limitations
THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER ORAL OR WRITTEN, EXPRESSED OR IMPLIED. OLIXIR SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICUALR PURPOSE AND AGAINST INFRINGEMENT.

Additionally, Olixir does not warrant that the installation software for Macintosh OS and Windows OS will meet your requirements for performance or results or that the operation of the software will be uninterrupted or error free. No Olixir dealer, reseller, agent or employee is authorized to make any modification, extension or addition to this warranty.

Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or exclusions of implies warranties, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from jurisdiction to jurisdiction. Any suit for breach of any warranty must be filed within one (1) year of the first date the suit could have been bought.

Changes are periodically made to the information herein – which will be incorporated in the revised editions of this publication. Olixir may make changes or improvements in the product(s) covered by this warranty at any time without notice and without further obligation to you.

Customers can return Olixir products up to 30 days after receipt of product, free of charge (not including shipping charges). This agreement is only applicable to individual end users. Corporate/industrial customers do not apply to this agreement, and must contact Olixir should any problem/dissatisfaction arise.

To return products for a refund (subject to return policy), please take the following steps:

If purchased from a reseller (PC Mall, etc):
Contact reseller customer service to process return, as Olixir does not directly process returns for product purchased from an authorized reseller. Contact us if you are having a technical issue or warranty service is required.

1. If purchased directly from Olixir:
   Call Olixir at (408) 719-0595 ext. 102 and ask the representative for an RMA number.
2. Place the RMA number on the shipping label and ship product to:
   Olixir Technologies, 370 S. Abbott Ave., Milpitas, CA 95035-5256, USA

Note: Returned product must be returned in original shipping container or packaged with proper protection to avoid damage during shipment. Returned products not properly protected are subject to return without refund.