Please follow the following procedure for receiving technical support:
First, please check our Technical Support page for common issues and FAQs.
If your question/problem is not answered there, please Email Us with your technical questions.
(Please allow 48-72 Hours for a Response.)
If you still need to speak to someone, then contact Olixir's Telephone Support at (408) 719-0595 ext. 102 (Telephone Support Hours are: 9 AM to 5 PM PST, Monday through Friday)
Sales Support and Customer Service
Call Olixir from anywhere in the U.S. at: (800) 719-0595 ext. 101
From anywhere else in the world: (408) 719-0595 ext. 101
Mobile DataVault 3DX External Portable Drive with 1200G shock protection and up to 400/800GB capacity For backup/disaster recovery, digital content, and transporting data in an office
Mobile DataVault 2LX Rugged Portable Hard Drive features proprietary NEW shock protection technology that EXCEEDS the MIL-STD-810F transit drop test with 10,000G of shock protection. It's perfect for transporting data, mobile video surveillance, military/intelligence safekeeping, and other backup