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| Please click on the appropriate question to read the answer.
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Have another question?
Call us at 408-719-0595, ext. 101 — and we'd be happy to answer any questions you have. |
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| 1. For what applications can the Mobile DataVault 3DX be used? |
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Our customers use this drive for a variety of applications, including backup and disaster recovery, video editing, transporting data via mail carriers, and safe storage of photos, video, and music. Because it is shock protected, it is usable for any application where high reliability and/or durability are preferred.
For backup and disaster recovery, Olixir has many customers who have replaced the use of tape with using this drive because it is safe to move around, rotate and offsite archive. |
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| 2. What makes the Mobile DataVault 3DX different than other external drives? |
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First, other external hard drives are very fragile. We've solved that major problem with our patented shock protection technology. With other drives in the industry, users are often warned by the manufacturer or outside industry sources to minimize moving or bumping the drive. For instance, Independent Technology Services, Inc. states:
“ Rough handling accounts for more hard disk drive damage than all other factors combined.”
In fact, most hard drives can't take even an inch of drop. Fujitsu Corporation included the following warning in a recent warranty statement regarding hard disk drives:
“ A drop onto a hard surface from as little as ¼-inch (6 mm) can cause defects on the surface of the drive, so extreme care must be exercised when handling disk product.”
And many popular makers of external hard drives, such as Maxtor warn users:
“Do not bump, jar, or drop the drive” (5000DV manual).
Olixir's Mobile DataVault 3DX has eliminated this issue with fragility with its revolutionary 1,200G shock protection. This drive offers over 450 percent more durability than most other external 3.5” external drives and is the most durable and reliable known high-capacity 3.5” external hard drive known in the world.
Even though this drive is shock protected, it is about 40 percent smaller than most popular 3.5” external hard drives (about the size of a VHS tape). It can stand vertically or can be stacked. And it is priced affordably, even though it offers substantially higher reliability and durability compared to almost every other 3.5” external hard drive in the market.
Note: For applications requiring military-grade shock protection, Olixir offers the Mobile DataVault 2LX, which exceeds MIL-STD-810F transit drop test requirements.
Second, we back our drive with a three-year warranty compared to the typical one year that most large external drive makers offer. And, our warranty covers accidental drops.
Third, our drive offers amazing versatility. You can use it with Olixir's USB 2.0, Firewire, or Serial ATA cables, or plug it into our 5.25” docking bay, which makes it usable in rackmount units or as a removable drive in a server. The cables/docking bay can be used interchangeably. This is because our drive has a universal interface, as shown here.
If you would like to see how the Mobile DataVault 3DX compares to over 35 other external and portable drives in the market, request the FREE External Drive Comparison Survey by calling 800-719-0595, ext. 101 — this report compares the Mobile DataVault 3DX's features to those of the most popular external drives in the industry, saving you time from having to do laborious research. |
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| 3. How much shock protection does the Mobile DataVault 3DX offer? |
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The Mobile DataVault 3DX offers 1,200G shock protection, which is over 450 percent more than to standard 3.5” external hard drives. It is the most durable and reliable known high-capacity 3.5” external hard drive in the world. Simply put, it is safe to move this drive around.
Note: For applications requiring military-grade shock protection, we offer the Mobile DataVault 2LX, which exceeds MIL-STD-810F transit drop test requirements |
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| 4. What is the size of the Mobile DataVault 3DX? Will it stand vertically? |
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At 1.40” x 4.45” x 7.50”, the Mobile DataVault 3DX it is about the size of a VHS tape. It is 40 percent smaller than most popular 3.5” external hard drives, even though it is shock protected ! It can stand vertically or be stacked. |
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| 5. How much capacity is available? |
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Choose from 80 GB to 400 GB. Click here to see available capacities. |
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| 6. What does hot-swappable mean and is this drive hot-swappable? |
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Hot-swappable means that the drive can be plugged in and out of your host computer system, and be recognized by the system, without having to turn the host computer off. With servers, this is an especially important consideration.
All of our drives are hot-swappable, providing that you use the USB 2.0, Firewire, of Serial ATA interface cables and a recent operating system version such as Windows 2000/XP.
The IDE interface option of the docking bay is not hot-swappable, but the USB 2.0, Firewire, or SATA options for the docking bay are hot-swappable. |
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| 7. How fast does this drive transfer data? |
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Blazing fast: The Mobile DataVault 3DX transfers a Gigabyte in less than 25 seconds (which is equivalent to over 40 MB/s sustained) with our Serial ATA cable. With USB 2.0 or Firewire interface cables, the Mobile DataVault 3DX will transfer a Gigabyte in about 50 seconds. |
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| 8. Is the Mobile DataVault 3DX usable with Firewire, USB 2.0, and Serial ATA? |
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You can choose from USB 2.0, Firewire, or Serial ATA cables with this drive, or use it with a 5.25” docking bay. The available docking bay options are IDE, USB 2.0, Firewire, or Serial ATA. The drive even works interchangeably with different cables and/or the docking bay. |
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| 9. I don’t see a USB 2.0 or Firewire port at the back of the drive — what
kind of interface does the Mobile DataVault 3DX have? |
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To provide maximum versatility to end users, this drive uses a universal connector called “Mini-Centronics” rather than a standard USB 2.0 or Firewire connector like other drives. Click here to view the back of this drive with this interface.
To connect to your host computer, plug in the large end of our USB 2.0, Firewire, or SATA cables into this connector. This connector also allows the Mobile DataVault 3DX to be used as a removable drive solution using Olixir's 5.25” docking bay or desktop chassis – plug in or eject the drive at a push of a button. Such a solution is ideal for rackmount configurations or use in enterprises in which frequent rotation of the drive is desirable.
There is no degradation in transfer rate with this connector. High-speed chips within the cable provide high-speed signal conversion to the protocol cable of your choice. Tom's Hardware Guide's Benchmark Results confirms that the transfer rate of Olixir's solution is better than most other drive solutions. |
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| 10. Does this drive come with software? |
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Yes, most Mobile DataVault 3DX models include award-winning Dantz® Restrospect® Express, an award-winning backup and disaster recovery software package. |
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| 11. Has this drive been reviewed by any magazines? |
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The Mobile DataVault 3DX has been reviewed — all favorably — by several publications, including Tom's Hardware Guide, eWeek.com, The Inquirer, and Mobile PC. Tom's Hardware Guide, which is considered a premier authority on hardware computer products, states that the Mobile DataVault 3DX “really does come close to fulfilling its goal of building the best external drive in the world”. |
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| 12. What operating systems is the Mobile DataVault 3DX compatible with? |
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The drive offers plug-and-play operation with most recent operating systems including:
- Windows 2000/XP/2003
- Macintosh O/S 8.6 and higher — please see the Technical FAQ page for formatting the drive to Mac O/S. (It is very easy to do)
- Linux Kernal 2.6 and higher
We offer drivers for Windows 98/98SE. See our downloads page for these. |
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| 13. Can this external drive operate using Windows NT? |
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Unfortunately, Windows NT does not offer adequate support for USB 2.0 and Firewire. However, if you using NT, try our external drive with our IDE docking bay — the external drive will show up on your server. The drive won't be hot-swappable with NT, but you can remove it when your server is turned off. |
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| 14. Where can I purchase the Mobile DataVault 3DX? |
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If you are interested in purchasing a single drive, contact us for the most convenient way to purchase the Mobile DataVault 3DX.
For larger-quantity purchases, you can also contact Olixir Sales directly at 408-719-0595, ext. 101 in the United States. Volume discounts are available. |
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